
TROUBLESHOOTING YOUR REFRIGERATOR
Problem Possible Cause Remedy
Unit not cold enough. • Control set too warm.
• Airow to front grille blocked.
• Excessive usage or prolonged door
openings.
• Door gasket not sealing properly.
• Adjust temperature colder. (See “Set
temperature” on page 7). Allow 24
hours for temperature to stabilize.
• Airow must not be obstructed to
front grille. See “clearances” on
page 4.
• Allow temperature to stabilize for at
least 24 hours.
• Check door alignment and/or adjust
or replace door gasket.
Unit too cold. • Control set too cold. • Adjust temperature warmer. (See
page 7, “set temperature”). Allow 24
hours for temperature to stabilize.
Noise or Vibraon. • Unit not level. • Level unit, see “Leveling Legs” on
page 4.
Unit will not run. • Unit turned o.
• Power cord not plugged in.
• No power at outlet.
• Turn unit on. See “Starng your re-
frigerator” on page 7.
• Plug in power cord.
• Check house circuit.
Before You Call for Service
If the unit appears to be malfunconing, read through this
manual rst. If the problem persists, check the troubleshoong
guide below. Locate the problem in the guide and refer to the
cause and its remedy before calling for service. The problem may
be something very simple that can be solved without a service
call. However, it may be required to contact your dealer or a
qualied service technician.
If Service is Required:
• If the product is within the rst year warranty period please
contact your dealer or call AGA MARVEL Customer Service
at 800.223.3900 for direcons on how to obtain warranty
coverage in your area.
• If the product is outside the rst year warranty period, AGA
MARVEL Customer Service can provide recommendaons of
service centers in your area. A lisng of authorized service
centers is also available at www.agamarvel.com under the
service and support secon.
• In all correspondence regarding service, be sure to give the
model number, serial number, and proof of purchase.
• Try to have informaon or descripon of nature of the prob-
lem, how long the unit has been running, the room temper-
ature, and any addional informaon that may be helpful in
quickly solving the problem.
• Table A is provided for recording pernent informaon
regarding your product for future reference.
For Your Records
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Model Number
Date Warranty Card Sent (Must be
within 10 days of purchase).
Electrocuon Hazard - Never aempt to repair or perform main-
tenance on the unit unl the main electrical power has been
disconnected. Turning the unit control “OFF” does not remove
electrical power from the units wiring.
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Table A
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